Shipping Policy

Covid-19 Shipping Update

We are happy to take your order, but fulfillment may be delayed. Upon careful review of Michigan’s “stay-at-home” order, the spirit of the mandate is to keep people safe. Some may interpret things differently, but we believe the intent is clear.

Shipping audio equipment, no matter how much we love it (and we do!), is not essential business during a global health emergency. 

If you would like to make a purchase, you have a few options. You may pay for your order in-full with the understanding that we will fulfill as soon as we are legally able. You may also contact us and we will work with you on making a deposit that will hold your equipment until the Executive Order is lifted.

We are also able to drop-ship some products directly from manufacturers and a limited number of products that are warehoused that do not require our staff to be physically present. The availability of these shipping services is dependent on individual vendors and may be affected by the situations in their home states. Please contact us for the most up-to-date information.

All shipments that cannot be drop-shipped as described above will have to wait until the stay-at-home order is lifted, which is currently projected to be 4/14. 

We will continue to update this information as needed and we hope you understand.

Payment Options

Paragon Sight and Sound, Inc. accepts the following forms of payment:

For returns and exchanges please click here

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